Thanks to our Customers

Fall is my favourite time of year; turkey day, family time, beautiful colours all around us, and a break between our peak tourist seasons. I’d like to extend a huge thank you to all of our customers, new and old. I’ve had several people return to the store to express how happy they’ve been with their new acquisition; it gives us a satisfaction that is difficult to describe. Regardless, I hope you get a chance to enjoy our luxurious outdoors between rain showers this weekend, share some good food with loved ones, and reflect on what makes you grateful. (And perhaps sneak in a visit to the early voting station).

We’re going to be working all weekend (taking turns to sneak away for family meals), so be sure to come see us for any last minute turkey cooking needs! Glen is cooking breakfast over at the Powder Springs Hotel, so I’ll likely be upstairs at the shop doing paperwork in the mornings. We’re officially open for business from 12-4 both Sunday and Monday, but if you see the lights on and need something, feel free to knock on the door :).

Receiving Season

We’re still working on getting fully stocked in the shop; we’ve ordered a lot of great product at great pricing (even with the weak Canadian dollar) and we’re a little behind in getting it all out. Join us this weekend as we continue to unpack the great deals on enameled cast iron (we got a new colour; Classy Grey), and kick off our Fall Essentials Sale (more details to come online, but the sale is on in store!) We have some new staff joining us this month (look for a revamped staff page sometime soon!), so I’m looking forward to our growing capacity to help our customers through this holiday season and beyond!

Technology Update

The online store is coming along well in the background, but the more visible stuff is a little slower. You’ll notice in store that we now record special orders online; the system ties into this webstore and soon you’ll be able to interact with special orders more directly via your online account. We’ll soon have the orders flowing smoothly, with greater transparency on expected delivery dates, and faster results for everyone. Dealing with the variety of suppliers that we do, it has been a challenge to keep everything coming in fast enough. Thank you again to everyone for your patience, and apologies to those who were turned away when we were sold out of french presses for over a week (we are once again carrying a great selection!)

(Did you catch that? We’re having a sale…)

I’m still working on the details of the marketing so you all know what’s happening in store right now, but I got caught up in unpacking boxes, setting up online payments, and getting all our fall orders in on time. And chatting with all of you, of course ;). I digress; yes, we’re having a sale. Zwilling JA Henckels knives and cookware are on for some great deals of up to 40% off, and most of our non stick frypans and stainless steel cookware is on sale. We’re unpacking a new colour of enameled cast iron (Classy Grey) as well as a huge selection of past favourite colours like blue, red wine and classic 2 tone red. Strauss has come out with a new Marble style non stick pan (still PTFE, but great quality and price), and a new line of soup pots called “Le Stockpot” for an incredible price for a heavy weight base (glass lids and a 2 riveted handle instead of 4; cost savings have to come from somewhere!).

More details will come soon, but my eyes are starting to cross and we have a lot more boxes to unpack tomorrow. Happy Turkey Weekend!

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